This Privacy Policy explains how Next Wave, a digital marketing agency based in Chicago, Illinois, (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information. This policy applies to all visitors, clients, and users of our website, services, and digital properties.
1. Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
- Personal Information: This is information that can be used to identify you, such as your name, email address, phone number, company name, and address. We collect this when you voluntarily provide it through contact forms, newsletter sign-ups, or when you become a client.
- Usage Data: We automatically collect data on how you interact with our website. This includes your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To provide and maintain our services.
- To communicate with you and respond to your inquiries.
- To send you marketing and promotional materials, if you have opted-in to receive them.
- To analyze and improve our website, services, and digital marketing campaigns.
- To comply with legal obligations and protect our rights.
- To prevent fraud and ensure the security of our services.
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you. These include:
- Analytics Providers: We use services like Google Analytics to understand website usage and traffic patterns.
- Advertising Partners: We may share data with advertising platforms (e.g., Google Ads, Meta Ads) to manage and optimize paid advertising campaigns.
- CRM and Email Marketing Platforms: We use these services to manage client relationships and send out communications.
These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.
4. Your Privacy Rights
Depending on where you reside, you may have specific rights regarding your personal information. For residents of California, these rights are granted under the CCPA (California Consumer Privacy Act).
- Right to Know: You have the right to request what personal information we collect, use, and disclose about you.
- Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the legally required timeframe.
5. Data Security
The security of your data is important to us. We use commercially reasonable security measures to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Next Wave
- Address: Chicago, Illinois
- Email: info@nextwavecorp.org
- Phone: +1 (773) 872-0410